Smartedge Solutions Limited (ICO Registration number: ZA324012) is committed to protecting and respecting your privacy. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
What we do?
We are an IT Services, Support, and HR & professional staffing solutions. We collect the personal data of the following types of people to allow us to undertake our core business and ancillary activities.
- Prospective and placed candidates;
- Prospective and live client contacts;
- Vendor contacts to support our services;
- Employees, consultants, temporary workers.
What kind of personal data do we collect?
Candidate data: Depending on local land of laws and requirements, we may collect some or all of the information listed below to enable us to undertake our core business activities
Personal Details – Such as Given Name & Family Name; Age & date of birth; Gender; Photograph; Marital status; Contact details & Emergency contacts and details of any dependants; NI number (or equivalent in your country) and any other tax-related information;
Professional Details- such as Resume; Education details; Employment history; Referee details;
Immigration & Mobility Status- such as Immigration status (whether you need a Visa to work); Nationality/ citizenship/ place of birth; A copy of driving licence and/or passport/identity card/Birth certificate; Financial information (if client request for financial background checks);
Diversity information -including racial or ethnic origin, religious or other similar beliefs, and physical or mental health, including disability-related information;
A detail of any criminal convictions if this is required for a role that you are interested in applying for;
Details about your current remuneration, pensions and benefits arrangements;
Additional information, that you choose to tell us; your referees choose to tell us about you; we find from other third-party sources such as job sites; and data base search, IP address; The dates, times and frequency with which you access our services; and CCTV footage if you attend our premises.
Vendor data: We need a small amount of information from our vendors to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your company related documents bank details, insurances, financial details, also we may do the credit search if required so that we can pay for the services you provide.
Client data: If you are a Smartedge customer, we need to collect and use information about you, or individuals at your organisation, we generally only need to have your contact details or the details of individual contacts at your organisation (such as their names, telephone numbers and email addresses) to enable us to ensure that our relationship runs smoothly, also we will collect some financial information if required.
Website users: We may collect Name, Email ID, Contact number and any other relevant info for your enquiry from our web users which we use to help us to improve your experience when using our website and to help us manage the services we provide.
How do we collect your personal data?
- Directly from you; and
- From third parties including social media platform
How do we use your personal data?
Candidate data: The main reason for using your personal details is to help you find a project or employment or other work roles that might be suitable for you or our clients. Where appropriate and in accordance with local laws and requirements, we may also use your personal data for things like marketing. Where appropriate, we will seek your consent to undertake some of these activities.
Client data: The main reason for using information about clients/customers/end-clients is to ensure that the Service level or SOW or MSA or PO arrangements between us can properly be implemented so that the relationship can run smoothly.
Vendor data: The main reasons for using your personal data are to ensure that the service level or SOW or MSA or PO arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.
Who do we share your personal data with?
Candidate data: We may share your personal data with various parties, in various ways and for various reasons. Primarily we will share your information with prospective employers to increase your chances of securing the job you want. Unless you specify otherwise, we may also share your information with any of our group companies and associated third parties such as our service providers where we feel this will help us to provide you with the best possible service.
Client data: We will share your data to ensure that we provide you with a suitable of consultants or project implementation or delivering the signed contractual work. Unless you specify otherwise, we may share your information with any of our group companies and associated third parties such as our service providers to help us meet these aims.
Vendor data: Unless you specify otherwise, we may share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services.
Website users: Unless you specify otherwise, we may share your information with providers of web analytics services, marketing automation platforms and social media services to make sure any advertising you receive is targeted to you.
How can you access, amend or take back the personal data that you have given to us?
The GDPR provides the following rights for individuals, even if we already hold your personal data, you still have various rights in relation to it.
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.
How do we store and transfer your data internationally?
Smartedge is a Global company with head quarter in the United Kingdom, and all contact information is stored in our internal systems hosted in the EU. As Smartedge is a global organisation, this is what enables us to offer the level of services that we do. In order for us to continue operating in this way, we may have to transfer or store your data internationally. We want to make sure that your data are stored and transferred in a way, which is secure. We will therefore only transfer data outside of the European Economic Area or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data.
Smartedge is the data controller of the information you provide to us. Only our employees and contractors will have access to your information. We do not share or sell your contact information.
How do we safeguard your personal data?
We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorized access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.
To ensure that your personal information receives an adequate level of protection, we have put in place appropriate procedures with the third parties we share your personal data with to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the law on data protection.
If you suspect any misuse or loss of or unauthorised access to your personal information please let us know immediately.
How long do we keep your personal data for?
We will delete your personal data from our systems if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for two years (or for such longer period as we believe in good faith that the law or relevant regulators require us to preserve your data). After this period, it is likely your data will no longer be relevant for the purposes for which it was collected.
How to contact us?
- to access, amend or take back the personal data that you have given to us;
- if you suspect any misuse or loss of or unauthorized access to your personal information;
- to withdraw your consent to the processing of your personal data (where consent is the legal basis on which we process your personal data);
Write to us @ Smartedge, Level-6, First Central 200, Lakeside Drive, Park Royal, London NW10 7FQ
Alternatively, please email us @ GDPR@smartedgesolutions.co.uk
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